Dark Store Senior specialist

Job description

  • organize and lead the teams to maintain KPIs and results.
  • Coordinate, control and coach the activities of the staff based on organization values.
  • Monitor KPIs time to time and feedback to staff to manage their performance.
  • Ensure the department scalability in order to achieve the planned targets.
  • Ensure the dark store standards and policies are functional in their area.
  • Plan, manage and balance resources to ensure the staff can work without wastes and problems.
  • Manage HR activities (Hire, induct, train, coach, motivate, feed information, resolve conflicts and complaints, terminate).

Requirements

  • Decision-making, problem-solving and analytical skills.
  • Computer skills including proficiency in use of Excel & MS Word.
  • Be familiar with warehouse process.
  • 2 to 5 years of related experience.
  • Planning & inventory management skills.
  • Excellent knowledge of customer experience.
  • Ability to prioritize and operate under pressure.