Operation Manager - FMCG

Job description

  • Participates in formulating and administering policies, directing and coordinating all operations departments’ activities to develop and meet business and profitability growth objectives.
  • Reviews analyses of activities, costs, operations and forecasts data to determine department or division progress toward stated goals and objectives.
  • Confers with the team to review target achievements.
  • Develops, reviews, updates, and implements business strategic planning, including operations, financial performance, and marketing.
  • Oversee operations to ensure minimum cost and to meet demand growth.
  • Overseeing inventory, distribution of goods and facility layout.
  • Oversees key projects, processes and performance reports, data and analysis.
  • Reviews and approves the preparation of accounting analysis for budgetary planning and implementation and financial reporting.
  • Develop a strong and comprehensive department KPI framework, ensuring all key performance and cost targets are met in conjunction with excellent customer experience.
  • Develop initiatives to improve speed, efficiency and the quality of the current process and make our customer experience better than ever.
  • Lead, motivate and support a large team within a time-sensitive and demanding environment. This will include the setup and implementation of career development plans for all direct reports.
  • Work closely with technology teams to develop a joint system road map between technology and operations.
  • Maintain health and safety standards within area and promote a positive health and safety culture on site.
  • Providing data points for the preparation of business reviews and planning reports.
  • Develop integrated schedule and risk management platform and processes.
  • Work within an ambiguous and fast-moving environment.

Requirements

  • Bachelor or master degree holder in/Engineering/ supply chain/logistics/MBA or related fields.
  • 3 to 6 years of management experience in the field of operations in big scale companies.
  • Prior working experience in e-commerce or FMCG industries is preferred.
  • Strong people management experience.
  • Strong numeric and analytic aptitude.
  • Excellent motivational and communication skills with an ability to inspire and lead others.
  • Excellent written and verbal communication skills.
  • Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
  • Fluent in English.
  • International/regional experience is a plus.
  • Experience in management, operations, and leadership.
  • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management