Senior Business Analyst

Job description

  • Identify, model, and measure the performance of business processes
  • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions
  • Lead ongoing reviews of business processes and develop optimization strategies
  • Understand users, their views of the world, pain points, frustrations, and what matters to them most in order to find the best solution
  • Collect and coordinate feature requests and ideas from all functions of Commercial
  • Translate the needs of the stakeholders (customer, commercial team, product) into product requirements
  • Analyze data and internal user feedback to build solid business cases to support and justify feature development
  • Identify features prioritization and define product roadmap using data and monitor metrics after release
  • Manage projects, develop project plans, and monitor performance
  • Work with the product team to ensure mutual understanding on business requirements and serve as the primary product point of contact with the Tech department
  • Roll out features and ensure stakeholder involvement and education of the new product


    • 2-3 years of related experience (e.g. as a business analyst, process analyst, product analyst, product manager, or product owner)
    • Bachelor’s degree in related fields (e.g. Industrial Engineering, Management, Computer Science, Software Engineering)
    • MBA or Master’s degree in Management/Industrial Engineering is a plus
    • Knowledge of business process management and/or quality assurance methods and tools
    • Know how to define a product roadmap and structure business requirements
    • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
    • Proper level of understanding about e-commerce as a business and have preferably previous experience in the area of online shop
    • Fundamental analytical and conceptual thinking skills.
    • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
    • Excellent documentation skills and experience in creating detailed reports and giving presentations
    • The ability to work under pressure on multiple projects within your project timeframes
    • Advanced English proficiency, both verbal and written
    • Experience in iterative and incremental product development (e.g. Scrum, Kanban, Agile etc.) is a plus